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About 10 years ago, a group of BU research scientists established a Boston – based pharmaceutical company called Terrier Pharma. For most of its existence, the company operated on a limited budget with 20 employees in a facility near BU’s Charles River campus. However, in early 2020 the U.S. Food and Drug Administration (FDA) approved Terrier Pharma’s drug to treat Alzheimer’s disease. This one-of-a-kind drug has huge potential with projected annual sales of well over $1 billion and an international market which includes governments, hospitals, doctors, and pharmacies.
Since the FDA’s approval Terrier Pharma has: built a separate drug manufacturing facility in Boston and is building another one in Switzerland; established a large research and test facility in Boston’s Longwood Medical Center; opened sales offices and distribution facilities in London, Singapore and Los Angeles; finalized long-term contracts with key drug component suppliers, etc. Actual production of the drug began in March 2020 and Terrier Pharma now has close to 1500 employees with plans to double the workforce in the near future.
With this significant increase in activity, senior management has become concerned with the company’s ability to respond to and recover from significant events that may impact its operations. At this time, Terrier Pharma does not have a BCP or an incident management structure in place; and outages and incidents are managed by either the Security group or Information Technology. This is not sufficient and the company really struggled with their response to the COVID outbreak
As an external consultant, you have been hired by senior management to recommend, develop and implement an appropriate incident response and management (IRM) structure.
Please put together a 1500 word proposal that covers your engagement. At a minimum, your proposal should include the objectives and scope of the engagement; what you consider to be Terrier Pharma’s critical business operations and associated risks; your recommendations for what the company’s IRM structure should look like; the project tasks and associated deliverables to develop an effective IRM program; as well as a very high-level budget. In developing your proposal, please keep in mind the intended audience, which in this case is senior management.
Paper length 1500 words exclusive of title page and references
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