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Leadership Skills
Much of the leadership research for the past 100 years has focused on TRAITS. Yet, one my have the trait and do NOTHING with it. Ultimately it is the actions of the leader; what she/he does that demonstrates leadership ( At least that is what I think). For example if Mandela and Gandhi had not been steadfast ( which revealed their traits of determination), how would we know?? I think traits are static in a way. It is not until she/he is charming that we identify the “charisma”. What comes first the trait or the behavior? I don’t know, does it matter; clearly they are linked.
And what is great about Leadership Skills is they can be developed! We can learn, hone and over time excel in them. The graphic above identifies the three broad leadership skill categories with specific skills under each . Northouse and Katz use different terms:
Northouse Katz
Administrative skills Technical skills
Interpersonal skills Human skills
Conceptual skills Conceptual skills
Read Part 4 of this Case Study below and prepare a short paper responding to the questions on Leadership Skills Theory presented at the end of the about the case . Number your responses (i.e. do not write your paper in a narrative form). Be sure to support your answers using concepts (citations) from the text or other sources. Limit your response to 1000 words, double spaced, use Times New Roman, font size 12, include your name and submit your assignment below. Link all responses to the text citing the referenced page. Of course, papers should be organized, thorough, with proper sentence structure and grammar.
“Emerging Leadership: Lessons Learned “, Part 4 Dr. Mary Nikola, August 2021
Leadership Skill Theory
All of Drew’s volunteer experience, summer camp jobs, and part-time work experiences made him aware there are different ways to lead others. He recognized that while the job must get done, employees are people with their own issues which can often interfere with the work. He also realized that he had ‘learned’ on the job, lessons that could transcend to future positions. Customer service, conflict management, delegating, coaching others for improved performance were all experiences that he could address in a job interview. So, when he arrived on campus and applied for a job at University Dining Services, Drew was successful in landing his first position on the grill at the University café. Over three semesters Drew worked the grill, the sandwich counter and cash register finally being promoted to student supervisor where he was in charge of a student crew. In this role Drew planned out the weekly work schedule assigning students to different stations based on their expertise. He trained and coached student employees on both the specific work tasks as well as their work habits (arrive on time, focus on the tasks, ask for clarification when unsure). Drew also had to think outside of the box and solve the unexpected problems as they arose. He recalled a scenario when the café freezer broke and the maintenance folks said it would take 24 hours for the parts to arrive. Thousands of dollars of frozen food were at stake. Drew asked his student team to come up with some creative menu ideas using the quickly thawing food. He also located a secure space outside the facility, which since it was January and the temperature was in single digits, would preserve the food. Quick thinking, contacting the food safety folks and engaging his student employees in creative problem solving resulted in a successful outcome. Lesson learned here was to think ahead, ask ‘what could go wrong?’ and develop a plan, just in case.
While in college, Drew felt the pressures of trying to figure it all out and encountered some challenges as did his peer group. Upon reflection he recognized that he had experienced leadership from different perspectives over the course of these various jobs and volunteer experiences. By taking the initiative, maintaining a positive attitude and being open to learning and feedback from others, Drew had developed his leadership skill set and has several solid examples that he can share during the upcoming job interviews.
Leadership Skills
Describe the three categories of leadership skills using Northouse as your source. Cite Northouse.
Describe Drew’s use of skills for each of the these categories providing specific examples from the case. Cite the case.
Describe a time you used on of these leadership skills (can be at home, work, or play).
Remember to define each term according to Northouse.
Remember to :
Number your responses . Be sure to support your answers using concepts (citations) from the text or other sources. Limit your response to 1000 words, double spaced, use Times New Roman, font size 12, include your name and submit your assignment below. Link all responses to the text citing the referenced page. Of course, papers should be organized, thorough, with proper sentence structure and grammar.
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